Parts Life Cycle Coordinator

As a Parts Life Cycle Coordinator, you will play a key role in supporting the aftermarket by ensuring parts availability throughout the entire machine lifecycle, from new launches to legacy models.

You will have a dual responsibility:

Regional Focus:
Support Europe and International dealers by identifying critical parts, creating stock-up lists, and securing availability for both new and existing machines.

Center of Expertise Representation:
Represent the Center of Expertise for Parts and Logistics, collaborating in cross-functional forums to improve parts availability across all regions.

You will be part of a team dedicated to securing machine uptime and delivering best-in-class parts support. Your work will contribute to the development of the product launch process, helping reduce costs and increase uptime for customers.

The team is collaborative and forward-thinking, with a strong can-do mindset where bold ideas, high performance, and continuous development are encouraged. Diversity and creativity are valued, with a strong focus on digitalization and sustainability. You will join a cross-functional team focused on identifying spare parts levels and using data, analysis, and customer feedback to create stock-up proposals that improve availability.

You are service-minded and thrive in collaboration with internal and external stakeholders, including dealers, regions, and project teams. You bring a continuous improvement mindset, a holistic view of logistics challenges, and a willingness to dive into data and details.

You are passionate about delivering excellent customer service and business performance, and you embrace digital technologies to do so. You are comfortable communicating both verbally and through digital channels in a clear and structured way.

We believe you:
Have a strong customer focus and a genuine passion for delivering excellent service
Show an interest in business and contribute to driving customer success
Have a strong technical interest and comfort working in various systems
Have a general interest in mechanics, which is considered an advantage
Understand service market supply chains and have commercial awareness

On Professional level, the role applies practical knowledge typically obtained through education and work experience. The role may require working independently with general supervision. Problems faced are difficult but typically not complex. The role may influence others within the job area through explanation of facts, policies, and practices.