Genesys Cloud Specialist – Hybrid Role in Stockholm

We are seeking a proactive consultant to support a Customer Experience team during a pivotal development phase. Your mission: to enhance contact channels by applying operational and strategic expertise in Genesys Cloud. You’ll work hands-on with incidents, requirements, and continuous improvements while collaborating with business units to design smarter, more unified customer journeys. Join a cross-functional team driving digital transformation—partially remote setup available.

TopSkills:
Genesys Cloud
Customer Experience
Incident Management
Solution Development
Cross-functional Collaboration
Digital Transformation
Strategic Thinking

Vill du veta mer kontakta Daniel Fransson på daniel.fransson@topteam.se eller klicka på “Apply Now”