Transition Manager for Application Operations
Job Description
Transition Planning:
Collaborate with project teams to develop comprehensive transition plans for moving applications from development to production environments.
Define clear milestones, timelines, and deliverables for each transition phase.
Operational Readiness:
Assess the readiness of applications for deployment in production, considering factors such as performance, scalability, security, and work closely with development, infrastructure, and security teams to address any gaps in operational readiness.
Deployment Management:
Oversee the deployment of applications to production environments, ensuring minimal disruption to existing services. monitoring.
Develop rollback plans and contingency measures to handle unexpected issues during deployment.
Documentation:
Create and maintain comprehensive documentation related to application transitions, including operational procedures, runbooks, and configuration details.
Ensure that documentation is accessible and up-to-date for support teams.
Collaboration:
Foster strong collaboration between development, operations, and support teams to facilitate smooth transitions and handovers.
Conduct knowledge transfer sessions to ensure support teams are well-equipped to manage applications post-transition.
Performance Monitoring and Optimization:
Implement monitoring tools and procedures to track application performance in production.
Analyze performance metrics, identify bottlenecks, and collaborate with relevant teams to optimize application performance.
Incident and Problem Management:
Collaborate with incident management teams to address any issues or incidents related to application transitions.
Facilitate root cause analysis and implement preventive measures for recurring issues.
Continuous Improvement:
Identify opportunities for process improvements and efficiency gains in the application transition process.
Stay abreast of industry best practices and emerging technologies to enhance operational effectiveness.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience (several years) in application transition management, IT operations, or a related role.
