Closed

Delivery lead

Posted 2 months ago by Anthon Byberg
Malmö
Apply Now

Apply for this job

Job Description

We are now looking for a Delivery Lead on the behalf of our client.
End-to-end responsibility to ensure our services globally performs according to stakeholder expectations. Responsible to ensure optimal service operation. Responsibility to plan and organize the daily work for ongoing delivery, projects according budget using agile methods.

Drive automation improvements to increase quality and speed and use improved monitoring to minimize incidents and problems. Make sure projects are balanced and that lifecycle and service requests are based on KPI’s using Sprint and agile methods. Improve way of working and how feedback and information is given to stakeholders.

Make sure quality of service is maintained and in agreement with Service Level Agreement (SLA), including alignment with service vendors/ providers agreements, incident reporting and management, owning service roadmaps and feature management as well as managing service sprints including activity breakdown. Responsible for growth and capacity management as well as life cycle management and to assure a stable support schedule globally.

Top Skills
Takes responsibility for optimal service operation
Initiate and lead automation initiatives and increased quality and speed to minimize incidents and problems
Responsibility to plan and organize the work for daily work, ongoing delivery and projects according budget and via agile methods.
Make sure projects are balanced and that lifecycle and service requests are based on KPI’s and take responsibility to improve these using Sprint and agile methods.
Improve way of working and how feedback and recurrent information is given to stakeholders
Responsible for growth and capacity management as well as life cycle management and to assure a stable support schedule globally.