Design the Service(s) in line with agreed deliverables and service levels as well as with applicable targets and strategies. Ensure that the Service(s) are well defined and possible to efficiently order, deliver, bill, operate and follow up. Manage requirements for new or changed services Create, align and maintain up-to-date Service Roadmaps in partnership with the Service owner and Product Owner(s) Ensure that all products required for the service are known and aligned
Ability to translate and anchor business needs to service requirements.
Understand product dependencies and service requirements.
Ability to evaluate and future proof key services and products of technical infrastructure.
Ability to lead and co-ordinate development and maintenance of a service In-depth understanding of our service model.
Presentation and Communication skills.