For our client we are looking for a Web Analyst
You’ll be part of a team responsible for the end user services in our clients organization, from idea to development and operation. Together with the partners and customers they create value through fantastic user experience and business enhancing services and products. In this assignment it is possible to work remotely to some extent.
Our client is now looking for a Web Analyst within Digital Channels. They are already great at extracting data from their assets and monitor interactions made by the users. Now they want to become even better at creating insights and understanding their users’ needs based on data and analytics. They seek a candidate to join them as a Web Analyst specialized in digital analytics and web data to support their teams with knowledge about the user behaviors to improve the customer experience.
As the Web Analyst, you will be part of a team that sets the strategy for web analytics, tracking interactions, user flows, KPIs, tools and way of working. Your main responsibilities will be to implement site analytics, monitor and interpret visitor’s behaviour, analysing website analytics combined with other data sources, generating insights, and reporting back with easy-to-understand data visuals. In close co-operation with our technical and design teams, you will support the Product & Solution Owners, Markets and Partners to mine insights and help them understand how the products are being used in order to make them even better, building data-driven culture.
Use various analysis tools to extract and analyse data.
Report and visualize the results at both an operational, technical level and a strategic management level.
Communicate insights, suggest solutions and improvements based on analysis and business case.
Conduct tests to evaluate performance and customer experience for continuous improvements.
Stay up to date on the latest trends in digital analytics incl. legal requirements
Experience in digital analytics and web data.
Advanced skills in Google Analytics, SQL and Excel.
Demonstrate experience dealing with stakeholders at various levels.
An analytic mind-set.
A proactive and team player attitude.
Strong desire to learn and develop further.