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Salesforce Developer to Customer Care Product

Posted 1 month ago by Anthon Byberg
Göteborg
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Job Description

Our global Care product serve 15+ market around the world and is a highly strategic product supporting Volvo Cars Direct to Consumer strategy.
Product is based on Salesforce Service Cloud, Information about the group/team and department
Position is within an agile product and launch team and will work closely with other product configurators / developers and various platform teams. Information about project (if needed/possible)
Care product is part of a larger agile release train (SAFe) including a number of other CRM and retailer facing products, mainly based on Salesforce. The Salesforce Developer position will work closely with functional leaders, organizational
units, and subject matter experts in developing solutions.

This position will be involved in all
technical aspects of Salesforce.com, including data migrations, data quality, systems
integrations, 3rd party applications, AppExchange products, and custom code. The Salesforce
Developer is also expected to be able to do configuration on the Salesforce platform. Key Duties & Responsibilities
Should be able to take ownership of all technical aspects of Salesforce.com, including
data migrations, data quality, systems integrations, 3rd party applications,
AppExchange products, custom code and Lightning components.
Responsible for developing in Visualforce, Apex, Java, AJAX, and other technologies
to build customized solutions that support business requirements and drive key
business decisions
Responsible for configuring certain solutions in core Salesforce platform.
Technical leadership, setting best practices including integration and application
development, deployment, testing (unit and systems), and iterative refinement
Seek out ways to utilize SFDC to improve processes and productivity, and make
recommendations to support an organization scaling at a rapid pace
Define, communicate, and manage a change management (release) process to develop
and implement new applications/code and updates to existing applications/code Skills Required
Bachelor’s degree in Computer Science, Software Engineering, MIS or related field
3+ years previous development experience with Salesforce.com
(Certified Salesforce.com Developer)
Previous configuration experience in Salesforce core platform. (Certified Consultant
in Service Cloud, Sales Cloud, Community Cloud).
Solid understanding of and detailed experience with Salesforce.com architecture and
API
Detailed experience writing Visualforce and Apex classes and triggers 70% 30% Salesforce Developer
SF Development SF Configuration
Proficiency in HTML, XML, Flex, JavaScript, ASP, SQL, Java or C++, SOAP-based
web services
Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools,
Eclipse Force.com IDE)
Strong understanding of relational databases
Demonstrative success with multiple Salesforce.com integration projects
Experience integrating Salesforce.com with other applications via real-time, batch,
sync/async

Experience with scripted data loader, web services, cloud or on-premise middleware
and other enterprise integrating technologies
Strong business analysis and functional experience, including requirements gathering,
creating/deploying solutions to end users
Technical project management experience
Strong attention to detail and excellent problem solving skills
Strong verbal/written communication and data presentation skills, including an ability
to effectively communicate with both business and technical team
Previous experience working in a SaFE, SCRUM or agile environment preferred
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