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O365 Architect/Office 365 Architect

Posted 6 months ago by Anthon Byberg
Göteborg/Remote
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Job Description

O365 Architect/Office 365 Architect (Exchange Online, SharePoint Online, Teams, Azure, AIP, MS Defender for O365, Agile, Waterfall).

Top Skills
Expertise of at least one major O365 application (e.g. Exchange online, SharePoint online, Teams, Project Online, Dynamics 365, etc) with a proven track-record of designing complex, large O365 transformational programmes, including hybrid configuration and Identity and Access management.
Excellent client facing experience
You will be working with customers to understand their business and technical requirements to design O365 solutions to improve our customers employee experience.
You will be the O365 Subject Matter Expert within the business and to the end customers, responsible for delivering enterprise sized O365 solutions.
Designing complex O365 solutions, leading work-streams on transformational programs and ensuring conformance to agreed design standards, methods and tools, including prototyping new tools and applications where appropriate.
Shaping O365 technical proposals whilst making solution/service trade-offs where appropriate and providing support to our clients pre-sales and bid teams to ensure solution and cost alignment.
Resolution ownership of technical challenges for O365 projects and the technical escalation point for the implementation teams.
Mentoring and coaching more junior architects within the team through both performance management and community-led collaboration.
Acting as a trusted advisor for our customers, translating centralised O365 roadmap insight into customer-specific impact avoidance and benefit realisation.
A good working knowledge of the entire O365 stack, including their interactions and use cases.
Strong understanding of Multi-Cloud Services (Azure/MS cloud), and Security and Compliance.
Key competencies to include coaching, influencing senior stakeholders, managing time & priorities, conflict management, commercial / bid awareness, excellent presentation delivery and technical writing.
Experience of working on both Agile and Waterfall project delivery

To perform value addition activities (CIP and SIP) and implement strategies to improve productivity.
To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies to reduce deviation through levers like Automation and self-driven initiatives.
To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT)
To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
To ensure generation of an account level EE and EN revenue
To ensure absorption of freshers as per the defined account targets
To identify attrition percentage in accounts and take up initiatives to reduce the same.