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E-commerce Steering Analyst – Global Online Experience

Posted 3 weeks ago by Anthon Byberg
Göteborg
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Job Description

Volvo Cars is on an ambitious journey to re-define the customer experience related to car usage and ownership.
Combining digital technologies and innovative services, we are committed to offer the most personal solutions in mobility.
While Volvo Cars is pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in our new Global Online Experience area. The current flagship product, Care by Volvo, is a unique premium subscription service that we are developing, and by that shaping the future of the automotive industry. We have one clear aim – to give our consumers back more time to do the things they love. Welcome to a completely new way of accessing a car, where a hassle-free, flexible monthly subscription is all you need. More products are to follow in the same spirit. What’s in it for you?
At Volvo Cars, our vision is clear: ?To be the world’s most progressive and desired premium car brand”. We believe our global success will be driven by making life less complicated for people, while strengthening our commitment to safety, quality and the environment. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people on board. People with passion, energy, and a commitment to customer satisfaction. People that want to help Volvo revolutionize the industry, by offering online services that take all the hassle out of car ownership. We will support you to reach your full potential. Join us on this exciting journey into the future.

Your assigment
Care by Volvo is currently offered in Germany, Netherlands, Norway and UK.
In Sweden implementation is ongoing and we are looking to scale further geographically and with new products in the upcoming years. For the development of Global Online Experience, we will strengthen the Finance team with an E-commerce Steering Manager role within the area of Performance Steering and Sales Controlling. Join us on this journey to make sure we optimize our availability of cars to our customers and keep the right stock levels from a balance sheet and profit perspective. Through top-notch analysis and close collaboration with production planning, portfolio optimization and finance colleagues you’ll stay on top of the current and planned situation. •    Develop and maintain modelling tools and perform risk/scenario analysis on sales forecast, inventory and customer delivery times.
Work together with local commercial teams and marketing team to process sales forecasts based on current performance and future scenarios
Work together with CbV planning to forecast delivery of ordered cars and estimate delivery times of upcoming orders
Analyse past and present data to support decision-making
Estimate and model multi cycle effects of inventory and deliveries
Prepare decision material and visualize situation for relevant stakeholder e.g. to prepare car order decisions
Play an important role in process development and building governance structures and ways of working
Any ad-hoc tasks related to forecasting and planning of CbV sales and car orders

Soft skills
You are curious by nature and passionate about improving a business that is new and evolving. You will also enjoy analyzing data to prove success. Some of your core skills are solving problems with a data-driven approach, explaining complex matters in an understandable way and getting to the core of a problem to resolve it. We are looking for people who enjoy collaboration and take accountability, as the ability to work within teams is key for success. Dare being bold, in a thought-through way, with integrity, and curiosity as guiding stars. Off course with a strong business acumen. You are a person with high ambitions that find an entrepreneurial company mindset inspiring.

Top Skills
 Experience in building complex models for planning and analysis. Solid Excel skills is a must have, experience from other modelling tools or programming is beneficial
 Since we are starting up a new business it is important that you have an interest in building something new rather than maintaining existing processes
You are a strong relationship builder with outstanding communication skills
3-5 years of work experience in relevant position. Experience from e-commerce inventory/supply planning is preferable.
Bachelor’s degree is required; a Master’s degree is preferred, in Business and finance, logistics or an engineering degree with strong academic records.
Fluent in English, additional languages is a bonus