Case Library
CASE C20 GLOBAL RETAIL & DIGITAL COMMERCE SPECIALIST ASSIGNMENT

Building digital communication capability across a distributed global organisation.

Digital marketing and communication expertise supporting strategic and operational communication across a distributed international organisation.

Architecture / Product / Transformation
Client confidentiality by design. We focus on challenge, capability and impact.
DISTRIBUTED COMMUNICATION Creating alignment across global teams.

A global retail organisation required digital communication capability inside a distributed technology environment.

Communication needed to support both strategic and operational initiatives while reaching teams working remotely across different locations.

The work included employer communication, technology events, internal messaging and production of digital communication material.

Environment Global retail
Focus Digital communication
Teams Distributed
Delivery Strategic & operational

TopTeam provided specialist digital marketing and communication capability within the organisation.

The consultant supported strategic communication as well as operational execution around employer branding, internal communication and technology-related activities.

The role combined planning with hands-on production for a geographically distributed audience.

CAPABILITY DEPLOYED

Communication capability for distributed technology teams.

Strategic communication and practical content production supported alignment across an international organisation.

Digital Communication Strategic Communication Employer Branding Internal Communication Event Communication Digital Marketing Content Production Presentation Development Video Content Remote Collaboration
01

Strategic communication

Supported communication planning around technology and organisational initiatives.

02

Employer communication

Contributed to employer-branding communication connected to the technology organisation.

03

Technology events

Supported marketing and communication around recurring technology events.

04

Internal communication

Created material designed to support alignment across distributed teams.

05

Visual content

Produced short-form video and presentation material supporting organisational communication.

06

Distributed collaboration

Worked effectively with teams spread across different locations and working remotely.

DELIVERY LOGIC

From distributed activity to shared understanding.

01 Understand

Audience, message and organisational context.

02 Shape

Turn initiatives into clear communication concepts.

03 Create

Produce communication material across relevant formats.

04 Align

Support shared understanding across distributed teams.

04 — IMPACT

Stronger communication across a distributed organisation.

Organisational alignment

Communication supported shared understanding across distributed teams.

Communication capability

Strategic and operational needs were supported within one specialist role.

Content flexibility

Communication could be delivered through events, presentations and digital media.

Technology visibility

Communication supported engagement around technology-related activities and initiatives.

WHY IT MATTERS
Distributed organisations do not align automatically. Clear communication helps people understand where the organisation is going — and how their work connects.
Intelligence in service of better human decisions.
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