Product Quality Assurance / Manager_Lead

Product Quality Assurance role is to: Secure early detection of customer quality issues through analysis of statistical data or market reports; Initiate investigation of identified customer quality issues; If possible, introduce containment solutions to minimize problem on market; Pursue development of solutions to identified customer quality issues; Ensure that the introduced solutions prevent recurrence of quality issues ; Communicate status on ongoing issues to service market; Secure that lessons learned are performed when necessary; May lead the cross-functional Quality Journal and be responsible for the Quality Journal-issue process management Lead level is a specialist in Product Quality typically obtained through education and work experience.

Responsibilities typically include
Managing large projects or (end to end) processes with limited oversight from manager.
Coaching, reviewing and delegating work to lower level professionals.
Problems faced are difficult and often complex.

Lead: position typically requires 8 years or more relevant experience.

Volvo Group is an equal opportunity employer that values diversity in our workplace and we welcome all applicants regardless of age, ethnicity, gender or cultural background.